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In today’s fast-paced business environment, staying ahead requires more than just keeping up with technology – it means leveraging it to its fullest potential. Dubber’s integrated solutions for Microsoft Teams are designed to revolutionise your business operations, whether you’re focusing on compliance, customer experience, sales performance, or dispute resolution. By capturing and analysing every conversation, you unlock valuable data that drives better decisions and outcomes.

Why Dubber for Microsoft Teams?

• Seamless Integration: Say goodbye to complicated setups. Dubber’s native integration with Microsoft Teams ensures every call and interaction is automatically recorded with just a few clicks. Focus on what matters most while Dubber handles the rest.
• Unmatched Compliance and Security: For many organisations, compliance is a critical concern. Dubber addresses this by meeting stringent standards, including PCI, HIPAA, and GDPR. Our platform features enterprise-grade security and data sovereignty, ensuring your recordings are stored in regional hubs for maximum protection and compliance.
• AI-Powered Insights: Dubber isn’t just about recording conversations – it’s about transforming them into actionable insights. Our advanced AI capabilities include sentiment analysis, keyword searches, transcriptions, and real-time alerts. With Dubber Moments, our patented, cutting-edge AI technology, you can pinpoint and analyse crucial moments in conversations to boost decision-making and operational efficiency.

With Dubber Moments, you can:

• Gain Deeper Insights: Uncover valuable insights from your conversations that were previously inaccessible, enabling you to make informed decisions that drive growth and efficiency.
• Enhance Customer Experience: Understand your customers better by analysing their interactions, leading to personalised experiences and strengthened relationships.
• Improve Operational Efficiency: Streamline workflows and identify areas for optimisation by harnessing the power of AI-driven conversation analytics

• Scalable and Flexible: Traditional recording solutions often fall short when it comes to scalability. Dubber’s cloud-based platform grows with your business, eliminating the need for additional hardware. Our flexible subscription plans cater to organisations of all sizes, offering a cost-effective solution that evolves with your needs.

Introducing Advanced Media Recording Control: A Game-Changer

We’re excited to announce our latest feature for Microsoft Teams: Advanced Media Recording Control. This innovative tool allows users to record video and screen shares separately during Teams meetings. Here’s how this feature can transform your organisation:

• Enhanced Compliance: Tailor your recordings to meet local regulations by capturing only what’s necessary. This targeted approach ensures compliance without excess data.
• Optimised Storage Costs: Reduce storage expenses by avoiding unnecessary video recordings. Manage your data more efficiently and cost-effectively.
• User Empowerment: Choose between recording the full meeting or just the screen shares. This flexibility allows you to capture the most relevant information, enhancing the overall user experience.

Developed in response to customer feedback and market demands, this feature highlights our commitment to providing solutions that adapt to your evolving needs.

Unlock New Possibilities with Dubber

Discover how Dubber can revolutionise your Microsoft Teams experience. Contact our support team to learn more about how you can leverage Dubber’s advanced features to drive your business forward.

Embrace the future of communication with Dubber—where every conversation counts.

We are thrilled to announce that Dubber Moments, the ultimate solution for unlocking the true value of business conversations, is now available in French and Spanish! Say au revoir to language barriers and hola to revealing insights effortlessly!

Dubber Moments has already been making waves as an award-winning AI-powered conversation intelligence solution, excelling in transforming conversations into actionable business insights. Now, with Dubber Moments available in French and Spanish, we’re making it easier for even more businesses to leverage the power of conversation intelligence.

What sets Dubber Moments apart is its ability to analyse entire conversations, connecting and correlating key moments across interactions. It’s cloud-based, easy-to-use, and delivers unparalleled business intelligence instantly.

Don’t let your conversations go untapped! Reach out to Dubber today and see how you can elevate your business conversations to a whole new level.

Melbourne, Australia: Dubber Corporation Limited (ASX:DUB) the leading conversation capture and intelligence platform for service providers and their customers globally, today released its Q3 FY24 quarterly report.

We’re very proud to announce that Dubber Moments, our cutting-edge AI-powered conversation intelligence solution, has officially received patent approval from the United States Patent and Trademark Office. This marks a significant milestone in our journey of innovation.

Dubber Moments is the ultimate solution for unlocking the true value of business conversations. With its unique ability to analyse the context of entire conversations and connect key moments across interactions, Dubber Moments delivers immediate business intelligence in ways never experienced before.

This patent approval further solidifies our position as leaders in the conversation intelligence space. We’re proud to lead the way and excited to continue delivering innovative solutions to our customers.

Stay tuned for more updates as we celebrate this achievement and explore new opportunities to leverage our patented technology for even greater impact.

Melbourne, Australia: Dubber Corporation Limited (ASX:DUB), the leading conversation capture and intelligence platform for service providers and their customers globally, investor presentation to provide a company update and details on the capital raise.

We’re thrilled to announce that Dubber Moments has been honoured as the Platinum Winner in the Best AI Innovation in Telco category at Future Digital Awards for Telco Innovation 2024.  The awards mark our second major industry win since the release of Dubber Moments in June 2023. This accolade follows closely after our “Best AI Product in Telecom” award at the esteemed CogX Festival. We’re delighted to see the industry acknowledging the transformative power of Conversation Intelligence and the vital role of voice data in the future of telecom.

The Future Digital Awards, presented by Juniper Research, a leading analyst house specialising in fintech, telecommunications, and IoT, represents the best in technology innovation. Winning the Best AI Innovation in Telco category against a host of innovative competitors is a fantastic milestone for us. This award signifies the industry’s recognition of our commitment to pioneering AI solutions for providers and reshaping the future of telecom with Conversation Intelligence.

Cutting Edge AI for Providers & Users

Dubber Moments revolutionises the offerings of providers, enabling them to supply immediate, out-of-the-box AI insights for customers. Its sophisticated AI and natural language processing capabilities allow for an in-depth analysis of conversations, identifying key moments based on context, not transcripts. From detecting actions and complaints to uncovering various conversational nuances, Dubber Moments offers actionable intelligence from each conversation. This is pivotal for service providers and businesses looking to gain insights from their conversations without extensive in-house AI resources.

Dubber Moments is a revolutionary opportunity for providers to deliver AI functionality to organisations of any size, or embedded in their own network to enhance the communications experience for any user on their network. 

“Dubber Moments enables simple understanding of areas which fundamentally affect a business such as voice of the customer, employee safety and wellbeing, and sales performance” said James Slaney, COO of Dubber.

“We are continuously expanding the capabilities of Dubber Moments, releasing new Moments like ‘Abuse’ to recognise harassment and enhance staff wellbeing and ‘Sales Close’, which allows sales leaders to proactively analyse and provide meaningful feedback to ensure their teams’ optimal performance.”

“We’re so proud of the immediate impact that Dubber Moments has for customers of all sizes and are pleased to receive this recognition at the Future Digital Awards. It is a testament to our team’s vision for transforming communications across Service Provider networks into valuable, insightful data. This award not only highlights our innovation but also signals the significant impact our technology is poised to have across the communications sector.”

A Bright Future 

Securing the top spot at the Future Digital Awards is not just an occasion for celebration at Dubber; it’s a powerful validation of the continuous hard work and innovation demonstrated by our team. These awards are more than just accolades, they are a testament to our commitment to leading innovation in the telecom industry through AI.

To see an example of Dubber Moments in action, click here to learn more about how Devonport and Dubber used AI-powered Moments to change the way their call centre interacted with residents and provided valuable insights for the Council to make data-based decisions.

Melbourne, Australia: Dubber Corporation Limited (ASX:DUB) the leading conversation capture and intelligence platform for service providers and their customers globally, today released its Q2 FY24 quarterly report.

Melbourne, Australia: Dubber Corporation Limited (ASX:DUB) the leading conversation capture and intelligence platform for service providers and their customers globally, released its Interim Financial Report for the half-year ended 31 December 2023.

Melbourne, Australia: 26 October 2023 – Dubber Corporation Limited (ASX:DUB) (‘Dubber’
or ‘the Company’), the unified call recording and conversation intelligence platform designed
for global Communication Service and Solution Providers, today released its Q1 FY24
Appendix 4C and is pleased to provide this Quarterly Activities Report.

Q1 FY24 Highlights
● Revenue of $9.8m in Q1 FY24 up 10% on Q4 FY23 and 46% on Q1 FY23.
● Run-rate of $5m quarterly cash savings from FY23 restructuring programme
achieved in the quarter with operating cash costs including finance lease
repayments1 of $17.2m in the quarter, down 8% from $18.6m in Q4 FY23.
● Net operating cash outflows including finance lease repayments1 of $8.2m in Q1
FY24, down 3% from Q4 FY23 and down 20% on pcp.
● Operating cash receipts for the quarter were $9.0m, down 12% on Q4 FY23, and
down 5% on pcp reflecting expected seasonality.
● Capital raise undertaken raised $9.1m (net of issue costs) in the quarter.
● Cash on hand at 30 September 2023 was $33.7m.
● Deployment of Dubber Moments (Artificial Intelligence) solutions to customers
underway in the quarter.
● Dubber Moments recognised as ‘Best AI Product in Telecom’ at prestigious CogX
awards.
● Cisco Foundation programme moves to advanced revenue tier due to increased
uptake.
● Continued market penetration with new network agreements signed across the
Americas, Europe and APAC in the quarter, with 210+ Communication Service
Providers agreements in place at 30 September 2023.
● The Company reiterates its previously advised expectations for FY24 of revenue of
$45m and costs of $65m (excluding share based payments, goodwill impairment and
FX gains/losses).

Dubber & Alianza Collaborate to Elevate Cloud Communications for CSPs Worldwide
Cloud communications provider makes cutting-edge conversational intelligence available to a network of over 200 communication service providers

DALLAS and MELBOURNE – October 10, 2023 – Dubber Corporation Limited (ASX: DUB), the global leader in conversational intelligence and capture, today announced a new strategic alliance with Alianza, the communications cloud for service providers, in which Dubber will be providing state-of-the-art conversational intelligence solutions into the Alianza platform. This new offering will assist in extending the benefits of AI-driven insights to a platform of more than 200 communication service providers (CSPs).

Redefining Communication with AI

As a leading cloud communications company with a diverse range of CSP customers, from emerging to established Tier 1 providers, Alianza is dedicated to driving innovation for its service providers.

With the integration of Dubber’s suite of capture tools and AI-driven insights, Alianza will equip CSPs with cutting-edge capabilities to put them at the forefront of the global shift towards conversational intelligence. This includes unified recording, in-depth analytics, and voice AI, enabling service providers to extract maximum value from communication data and provide end users with services that are uniquely differentiated.

“Dubber provides innovative, value-added services to our service providers as an integrated part of Alianza’s robust cloud communications product suite,” said Dag Peak, Chief Product Officer, Alianza. “Dubber’s market-leading ability to provide unified call recording and advanced analytics at scale complements our cloud-native solution perfectly.”

Leveling the Playing Field

In an era where artificial intelligence is allowing smaller players in the market to leverage the capabilities of industry giants, Alianza’s decision to make advanced conversational intelligence available to its CSPs is both strategic and timely. This new partnership allows Dubber to extend its leading conversational intelligence solutions to Alianza’s extensive CSP customer base, furthering the company’s mission to ensure businesses extract valuable insights from their communications.

Dubber’s approach goes beyond transcription by using AI to capture content and transform pivotal points in conversations into actionable insights. This helps service providers differentiate their business, innovate, and monetize their networks.

“Alianza is well known in our industry for their relentless focus on delivering an exceptional customer experience. They have invested significant resources in building their own truly cloud-native, carrier-grade communications platform built for service providers and their customers,” said Steve McGovern, CEO, Dubber. “Like Dubber, Alianza recognizes the value of delivering a cloud platform to service providers and our companies share a common vision of where our industry is headed. As voice data capture becomes increasingly critical for service providers and end-users alike, we look forward to working closely with their team to provide Dubber’s platform-as-a-feature and call recording capabilities as an integral part of their Business Cloud Communications solution.”

About Dubber:

Dubber, the global leader in network based conversation intelligence, offers cutting-edge solutions designed to enhance communications for end users and benefit our Communication Service Provider (CSP) partners. Listed on the ASX, the company’s innovative cloud platform connects to over 205 CSPs, capturing crucial information from voice, video, chat, and SMS data, also known as ‘Moments.’ By harnessing advanced capture and AI technologies, Dubber transforms these moments into valuable business insights, enabling CSPs to differentiate, innovate, and monetize their networks.

About Alianza:

Alianza is the communications cloud for service providers. We help our customers supercharge growth, reduce costs, and transform into modern techcos. With Alianza, service providers can navigate the end of the softswitch era and upgrade to a cloud-native solution to power both legacy voice and next-gen cloud communications services — including cloud meetings, collaboration, and text messaging. Our team of experts are passionate about simplifying service delivery and ensuring first-rate customer experiences for more than 200 service providers. Learn more about our solutions at www.alianza.com and follow us on LinkedIn and Twitter.

For more information, contact:
Dubber Investors and APAC Media
Terry Alberstein terry@navigatecommunication.com.au
+61 (0) 458 484 921

Dubber Americas and EMEA Media
Jake Galland – Account Manager, TFD, jake@wearetfd.com
+44 7780 866874

Alianza, Inc. Media
Justin Cooper
Executive Vice President, Marketing
pr@alianza.com