Melbourne-based enterprise tech solutions provider Rubicon 8 uses Dubber to understand immediately how customers react to help desk support - without asking them to fill in post-call questionnaires.
15 June 2022
Mining the gold in the network starts with native services the Service Provider can monetize and provides the pathway to increased revenue, retention and differentiation.
28 June 2022
AI is a great example of the dilemma facing most service providers - how to monetize a transformative technology - does this opportunity get left to those running on the network - or, can AI on both the end-point and in the core of the network usher in a new era of conversation-based services? Read on to answer these key questions!
27 June 2022
Download the case study to learn how Rubicon 8 uses Dubber AI to understand immediately how satisfied customers are with help desk support without making them fill in post-call questionnaires.
Melbourne-based enterprise tech solutions provider Rubicon 8 found the AI in Dubber call recording opens the door to fresh opportunities.
Did you catch Dubber on CommsDay?
James Slaney, Co-Founder and COO of Dubber, sat down with Grahame Lynch from CommsDay, to chat about the challenges Communication Service Providers are facing and how they are uncovering hidden value on their networks thanks to the power of Dubber.
5 June 2022
As Cisco’s leading partner for Unified Conversational Call Recording and Voice AI, we’re looking forward to participating in Cisco Live from June 13-16 in Las Vegas as a Collaboration Village Sponsor.
2 June 2022
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