Deliver more value on your network
Our innovative solutions leverage cutting-edge technologies that enable you to turn the rich conversational content captured across your network into business intelligence that creates unique value for your customers.
Solutions that practically sell themselves
Our solutions have been developed to solve the most useful use cases our Communication Service Provider customers could dream up.
They’re scalable, differentiated and aligned with all your usual sales channels. And they’re designed to work right out of the box, delivering immediate benefits to your customers as well as faster time to revenue.
Even better, the brains at Dubber are constantly thinking up new ways of improving and innovating for your (and your customers’) ongoing advantage. We can also work directly with you – or any of your customers – on a use case of particular interest.
Businesses need solutions that solve core challenges, including customer engagement, performance management, dispute resolution and compliance. As such, they seek a new generation of technologies to accomplish these goals.
Conversation Intelligence
Capturing the Moments that matter
Conversations take place within a context – they involve people with roles, perspectives and emotions. Using a combination of Dubber proprietary and the world's best AI technologies, we analyse these key Moments to derive insights that deliver real value across any number of use cases.
Unified Conversation Capture
Helping customers meet regulatory requirements
With today’s businesses using multiple ways to communicate, network owners are uniquely positioned to provide customers with whole-of-business recording and AI solutions. Capturing all this data across different systems is near impossible using legacy recording solutions, which are bespoke, complex and costly.
Call Recording
Finding the detail in the data
Dubber’s Call Capture works with any mobile network, including 5G, plus any voice, video and chat networks and services operated directly by Communication Service Providers. We’re also the Call Capture partner of choice for all the major Unified Communication platforms (think giants like Cisco Webex and Microsoft Teams). Packages for Call Recording can be aligned to the target market of any network owner in the world.