"Access4 Director of sales and marketing, Ruy Franco, says Access4 is the first Broadsoft provider in Australia to host a deployment of CC-One, a cloud-based, omni-channel voice, email, chat and social contact centre solution."

Along with this new BroadSoft CC-One solution package, now available to a large array of customers, Access4 is also providing Dubber’s call recording and communication capture platform to Access4 customers.

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