We recently conducted surveys of SMBs across the UK and US in order to determine how they are using communications and how they plan to evolve their businesses in the future. You can read part one of our findings where we surveyed the US to find out What SMBs Are Missing From Their Communications, and part two where we compared the results of UK and US research and discovered that SMBs Call On Telcos To Help Them Level The Playing Field. We compiled our own research alongside other data sources to bring you this infographic: detailing the potential of unified communications (UC) to transform the business practices of SMBs.
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