Hinchinbrook Shire Council uses Dubber Call Recording to end “he said, she said” disputes

Hinchinbrook Shire Council uses Dubber Call Recording to end “he said, she said” disputes

"We use Dubber Call Recording for our main customer service centre. Our rates team and the regulatory compliance team also all have their phones recorded. We use the recording to deal with contentious issues – we get a lot of 'he said, she said' with our customers. We use the recordings to back us up."

Team Dubber

Team Dubber

9 September 2022

 

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