WellPet Vets uses Dubber to resolve call disputes and improve staff performance

WellPet Vets uses Dubber to resolve call disputes and improve staff performance

WellPet turned to Dubber when it needed a better way to record calls at three veterinary hospitals in its Western Sydney practice.

Team Dubber

Team Dubber

16 September 2021

 

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Unlock intelligence from every conversation with Dubber AI

Capture more than an mp3, video, or flat transcript - unlock the power of Conversational Intelligence with Dubber AI.

Team Dubber

Team Dubber

18 October 2021

How to ensure compliance on Zoom

Are your Zoom conversations compliant? Don’t get lost in the midst of manually trawling through your team’s conversations making sure they’re adhering to compliance regulations - keep a scalable system of record with Dubber.

Team Dubber

Team Dubber

17 October 2021

Voice recording helps Australian Refrigeration Council understand & improve customer relationships

The Australian Refrigeration Council turned to Dubber for better staff training, to monitor the quality of contact centre calls and collect the evidence it needs to deal with abusive calls.

Team Dubber

Team Dubber

17 October 2021

Dubber helps law firm increase productivity by 20%

“Now with Dubber, if I need to I can find 5 calls in less than five minutes. Dubber has freed up 1 day a week of my time.” Terri Goldsberry Director of Operations, Robinson, Hoover & Fudge

Team Dubber

Team Dubber

7 October 2021

Essential Guide to RG 271

From October 5 new regulations will cover how financial service companies handle complaints. Regulatory Guide 271 lays out what companies need to do. The Australian Securities and Investments Commission (ASIC) is in charge of the reforms. It's guide is an updated set of obligations for internal dispute resolution (IDR) and replaces the existing RG 165.

Team Dubber

Team Dubber

5 October 2021

Compliant Calls and Conversations for Microsoft Teams

Businesses need to record their Microsoft Teams calls for various compliance reasons: including limiting liability, resolving disputes, and providing evidence of advice given, transactions, and trades.

Team Dubber

Team Dubber

16 September 2021

Six Strategic & Economic Benefits of UCR & Voice AI

Did you know that 92% of all customer interactions in a business are voice and when those calls and conversations end - critical data, content and value is lost forever.

Team Dubber

Team Dubber

16 September 2021

 

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