Dubber helps law firm increase productivity by 20%

“Now with Dubber, if I need to I can find 5 calls in less than five minutes. Dubber has freed up 1 day a week of my time.” Terri Goldsberry Director of Operations, Robinson, Hoover & Fudge

Essential Guide to RG 271

From October 5 new regulations will cover how financial service companies handle complaints. Regulatory Guide 271 lays out what companies need to do. The Australian Securities and Investments Commission (ASIC) is in charge of the reforms. It's guide is an updated set of obligations for internal dispute resolution (IDR) and replaces the existing RG 165.

How to comply with certainty

Discover how you can record calls, monitor breaches and store conversations in the cloud - all while being compliant.

NT Recycling Solutions cuts costly disputes, booking errors with Dubber

NT Recycling Solutions saves $50,000 per year using Dubber’s call recording to resolve client disputes over services ordered and staff training to reduce errors in bookings.

WellPet Vets uses Dubber to resolve call disputes and improve staff performance

WellPet turned to Dubber when it needed a better way to record calls at three veterinary hospitals in its Western Sydney practice.

Compliant Calls and Conversations for Microsoft Teams

Businesses need to record their Microsoft Teams calls for various compliance reasons: including limiting liability, resolving disputes, and providing evidence of advice given, transactions, and trades.

Devonport City Council gets instant customer satisfaction insights with Dubber

The Devonport City Council has a team of seven customer service staff who handle all calls arriving at the council, serving a large geographic area with a population of more than 26,000 in Tasmania’s North Coast.