Optus was first introduced to Dubber when the company’s financial services team needed to find tools that could help customers deal with compliance requirements. Dubber ticked that box.
Team Dubber
11 December 2022
Team Dubber
Team Dubber
Team Dubber
Team Dubber
Team Dubber
May of 2022, Medicare & Medicaid Services mandated specific compliance and recording changes that go into effect on October 1st 2022. During the enrollment period, Medicare & Medicaid Services will require all supplemental insurance sellers to record and retain all marketing and sales conversations for 10 years.
Team Dubber
5 October 2022
See how Dubber’s industry-leading conversational call recording and AI platform enables compliant unified recording and storage of all conversations to meet the Centers for Medicare & Medicaid Services (CMS) mandate.
Team Dubber
5 October 2022
We’re excited to be at Mobile World Congress, Las Vegas, showcasing how the Conversation Cloud and Dubber platform can deliver data-rich insights gathered across any platform on any device. Adding AI to every end-point unlocks revenue, retention and differentiation.
Team Dubber
22 September 2022
In this podcast, Dubber's Andy Lark discusses how cloud communications, cloud computing, AI and ML, are delivering technologies that were once available only to the world’s largest technology companies to now be available to the local veterinarian.
Team Dubber
20 September 2022
"We use Dubber Call Recording for our main customer service centre. Our rates team and the regulatory compliance team also all have their phones recorded. We use the recording to deal with contentious issues – we get a lot of 'he said, she said' with our customers. We use the recordings to back us up."
Team Dubber
9 September 2022
Download the case study to learn how Hinchinbrook Shire Council uses Dubber Call Recording and AI for its main customer service centre to improve dispute resolution and staff training and to meet regulatory requirements.
Team Dubber
8 September 2022
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