Author: Dubber Marketing Team
Published on September 18, 2020
Dubber on Cisco is here – the only Unified Call Recording Solution & Voice Data Cloud available native to Cisco Webex Calling, HCS, UCM, CUCM and WX Carrier – securely capturing calls across fixed lines, mobile devices, and IP connections.
For the first time you’ll be able to automatically record any conversation on Cisco, automatically creating powerful insights, reporting and alerts using Data and AI. Dubber on Cisco also bridges a critical gap for MediaSense customers which Cisco has announced the End-of-Life for in October 2020.
For any Cisco Reseller this is an opportunity to differentiate and deliver a critical capability across any type of business of any size. Unified Call Recording is enabling financial institutions to achieve regulatory compliance and satisfy Know Your Customer mandates. Business across industries as diverse as entertainment, auto franchisees and legal firms are able to automatically document crucial conversations and understand customer satisfaction in real-time. And customer support and sales teams – whether in call centers or on the road are benefiting from better insights, alerts and notifications.
Not only does Unified Call Recording securely record calls from any device or location, Dubber’s voice AI can give businesses an insight into their customer satisfaction and agent performance through sentiment analysis. Organisations can even automate processes based on call content to improve productivity.
All this adds-up to increased revenue, retention and value creation opportunities for Cisco resellers.
The first step to doing more and selling more is to join us for a 60 minute webinar to learn the value of Dubber on Cisco. You’ll see Dubber in action and how customers are using it today – often to eliminate the costs and risks of alternatives.
We’d love you to join us! Be one of the first 50 to register and attend, and win a free AUD$50 Uber Eats Voucher!
We’re running Dubber on Cisco webinars on the following dates:
Don’t worry if you can’t make those dates. Just register, we will still put you in the draw and send you dates for the next webinar.
See you next week!Register today
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92% of all customer interactions are voice. More than ever with dispersed work environments, those calls and conversations are happening in new locations, and across multiple networks, collaboration platforms and devices.
The FCA has spoken: UK bankers must record all of their conversations while working from home. There was previously an exemption.
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