The use of artificial intelligence in sales has been increasing in popularity as it facilitates customer service or sales professionals to concentrate on more important work, as machines do the ‘busy work’.
From October 5 new regulations will cover how financial service companies handle complaints.
Regulatory Guide 271 lays out what companies need to do. The Australian Securities and Investments Commission (ASIC) is in charge of the reforms. It's guide is an updated set of obligations for internal dispute resolution (IDR) and replaces the existing RG 165.
There’s a new Chief Technology Officer at Dubber! Introducing Steve Willson.
Fresh from his time as CTO of Great Southern Bank, Australia’s largest customer-owned bank, Steve Willson has joined Dubber to guide our industry-leading technology and key technical relationships.
Need help transforming your voice conversations into valuable data to meet compliance mandates, drive operational efficiency, improve service and sales performance, and reduce costs?
Join us to hear how Dubber’s Unified Conversational Intelligence solutions close the compliance mandate gap by providing the most critical key insights using voice data.
We will introduce you to key concepts of conversational call recording, key use cases and how Dubber can help you differentiate yourself in every deal. We will provide you with all the tools and assets that you need to sell Dubber and introduce you to the team who are available to help you.